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Bartender Training

If you’re involved in alcohol-related litigation, retaining The Dram Shop Experts is the best way to ensure your success. Over the past three decades, Preston Rideout, Kim Schioldan, and Silver Gordon have operated over 250 Restaurants, Nightclubs, and Bars across the United States. Our comprehensive knowledge of bar operations provides powerful insight into Bartender Training. and Responsible Alcohol Service. Contact The Dram Shop Experts Today to discuss Dram Shop, Liquor Liability, and Premise Liability.

Bartender Training is the foundation for successful bar operations and responsible alcohol service. The best way to mitigate Dram Shop Liability is to provide meaningful Bartender Training, including;

  • Ownership Participation
  • Management Oversight
  • Alcohol Education
  • Written Alcohol Policies
  • Written Alcohol Procedures
  • Written Alcohol Guidelines
  • Bartender Training Manuals
  • Bartender Training Programs
  • Intoxication Training Programs
  • Mandatory Alcohol Safety Certifications.

Ownership Participation in Bar Operations

Dram Shop Laws dictate ownership responsibility for alcohol service. Ownership participation in bartender training provides powerful insight into bar operations, alcohol service, bartender ability, and customer intoxication. Active ownership participation in bartender training creates a company culture committed to responsible alcohol service .who are responsible for serving alcohol must take their training seriously.

Management Oversight and Customer Intoxication

Management oversight is the product of ownership participation in bar operations. The level of bar operation participation by ownership dictates management oversight of bartender training, alcohol service, and customer intoxication. High-level ownership participation in bar operations fuels high management oversight.

Written Alcohol Policies and Written Alcohol Procedures

Written alcohol policies, procedures, and guidelines govern the success or failure of your bartender training program. Dram Shop Defendants that cannot produce written alcohol policies, procedures, and guidelines demonstrate a blatant disregard for dram law. Written document production provides powerful alcohol service instructions, it increases the adequacy of your bartender training program. Written Alcohol policies, Written Alcohol procedures, and Written Alcohol guidelines combine to create The Trinity of Bartender Training.

Alcohol Safety Certification and Alcohol Education

As expert consultants, we strongly encourage all of our clients to mandate alcohol safety certification as part of bartender training. The leading online certification courses offer various alcohol service training courses.

Responsible Beverage Service programs provide alcohol education and teach bartenders how to identify signs of intoxication.

Serve Safe Training is a leading provider of state-approved alcohol seller-server responsible beverage service training and certification.

Training For Intervention Procedures provides bartenders with techniques to recognize and solve alcohol-related problems. (TIPS)

The Responsible Alcohol Management Program (RAMP) is for anyone who serves alcohol or checks ID in Pennsylvania. The course focuses on watching for signs of customer intoxication.

Alcohol Service and Signs of Visible Intoxication

Alcohol Service and visible intoxication are critical components of Responsible Alcohol Service. Visible intoxication is a state of intoxication accompanied by behavior indicative of alcohol consumption. It’s essential bartenders receive visible intoxication education to ensure they know serving alcohol to visibly intoxicated customers is not legal. Dram Shop Law does not expect bartenders to know blood alcohol content (BAC), they must recognize visible intoxication.

Dram Shop Liability and Safe Harbor Defense

The safe harbor defense mitigates dram shop liability by providing adequate training and procedures that protect against overserving alcohol. Dram Shop Defendants hire Dram Shop Experts to prove the adequacy of bartender training and alcohol procedures. Dram Shop plaintiffs hire Dram Shop Experts to disprove adequacy by establishing non-compliance with industry-standard bar operations.

Contact The Dram Shop Experts Today

Dram Shop Experts Preston Rideout, Kim Schioldan, and Silver Gordon are Nightclub Management, Alcohol Service, Bar Operations, and Security experts specializing in Dram Shop. Over the past 30 years, we have operated over 250 Restaurants, Nightclubs, Bars, and Large Scale Music Festivals across the United States. We are the most qualified Restaurant, Nightclub, and Bar operators with the most alcohol service experience in the legal industry. Contact The Dram Shop Experts to retain our expert witness services.

Dram Shop Experts provide Alcohol related expert witness testimony for Restaurant,  Nightclub andBar  lawsuits across the United states.


Hiring Preston Rideout, as a Nightclub and Bar consultant, was the best decisions we ever made. His methodology and meticulous attention to detail are mind blowing but I was most impressed with his transparency.

Ryan Giunta Chief Marketing Officer and Bomber Ski

No one combines passion for nightlife and knowledge of bar operations better than Preston Rideout. He turns ordinary bars into extra ordinary profit centers.

Howie Morgan President Election Impact Group

It's my pleasure to recommend Preston Rideout to anyone seeking a nightclub and bar expert. His Bartender Training Manuals are the definitive guide for owners who want to streamline operations and maximize profitability. You would do well to have him on your...

Thomas Elfert Complex Risk Management Adviser

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